What our client Say

  We own a large, old Victorian in San Francisco and have dealt with recurring drainage, leak, and mold issues in our basement for the last three years. After a failed waterproofing attempt with another company, we were incredibly cautious in selecting a new team to help us fix this once and for all.

Carlos and the team at Drainage & Moisture Control absolutely exceeded expectations. From the very beginning, the experience stood out. Carlos provided a free estimate that was incredibly thoughtful, detailed (including which products he would use), and comprehensive. We received five different bids for this project, and Carlos' was by far the most nuanced, sophisticated, and solution oriented.

Carlos and his team are experts who know how to tackle challenging drainage and moisture issues. Throughout the project, they were consistently professional, communicative, and considerate. They cleaned up the job site every day and even blew the leaves out of both our front and back yards (not even part of the job site!) on their last day which was a totally unexpected but much appreciated touch.

They finished the project on schedule and Carlos even went above and beyond by fixing our kitchen sink while he was on site as he knew we were hosting a big party the next day. That kind of care and generosity is rare.

The finished work looks fantastic and most importantly seems to have fully resolved our longstanding drainage issues.

  Like a lot of houses in SF, our house sits against a hill, and the lower floor's back half is below grade with a retaining wall at the rear. When the intense flooding rain storms hit the past couple of winters we were dealing with water intrusion along that wall. After another contractor installed a sump pump, we discovered it did nothing and we still had the same problem last year. After speaking to a lot of contractors, Carlos came by and explained why the other solutions wouldn't work, and came up with a plan to address our drainage issues. We now have a perforated drainage pipe installed down at the proper depth to catch the moisture, a moisture barrier directing any seepage down in the pipe, and a new sump system taking it all into the sewer. They even installed moisture triggered ventilation fans, and took care of bringing down (and putting back up) the drywall in the utility room with the retaining wall (something most other moisture control companies wanted us to find a separate contractor to do). I now feel confident that we have the problem solved and highly recommend Drainage & Moisture Control if you are having similar issues.

  Carlos is very responsible, very flexible, he knows what's the best material to use to fix the problem. you could tell he likes his job .you tell him the issue and he works with you to try to keep the cost down instead of hiring it. I would call him again. He gives you good advice and how to maintain the problem.